CUSTOM-MADE PIECES & ITEMS FROM OUR ENGAGEMENT RING AND WEDDING BAND COLLECTION

At Carin’s Jewellery Design, we take great pride in the craftsmanship and quality of our jewellery. To ensure the longevity and beauty of your pieces, we offer a 6-month limited warranty on all custom-made jewellery and items from our Engagement Rings and Wedding Band Collection, effective from the date of completion.

This 6-month warranty includes:

  • Stone Replacement: Covers stones smaller than 0.03ct (excluding center stones).
  • Manufacturing Defects: Correction of any defects in materials or workmanship.
  • Professional Cleaning & Inspection: Complimentary cleaning and thorough inspection (excludes rhodium plating).

The following are excluded from our 6-month warranty:

  • Normal Wear and Tear: Regular use and aging of the jewellery.
  • Damage from Chemicals or Household Products: This includes exposure to beauty products, pool water, or cleaning chemicals.
  • Accidental Damage: Such as bent prongs, chipped or cracked center stones, and other forms of trauma.
  • Loss of Gemstones: Due to theft, daily wear, or other types of damage.
  • Failure to Maintain: Damage or loss resulting from neglecting necessary repairs.

IMPORTANT NOTES:

  • Everyday wear can affect jewellery, particularly rings, as they are exposed to daily activities. Over time, prongs and other components may naturally wear down and may require restoration as part of regular maintenance.
  • Repairs, resizing, or maintenance carried out by any jeweller other than Carin’s Jewellery Design will void the warranty.

Annual Assessment Recommended: To ensure the continued beauty and integrity of your jewellery, we recommend having your ring professionally assessed every year to prevent stone loss or damage.

ALL ITEMS FROM OUR CJD COLLECTION

At Carin’s Jewellery Design, we are committed to delivering jewellery of the highest quality, crafted with precision and care. To ensure the lasting beauty and durability of your pieces, we offer a 3-month limited warranty on all jewellery items purchased from our CJD collection, effective from the date of purchase.

What Our 3-Month Warranty Covers:

  • Manufacturing Defects: Covers any issues related to materials or craftsmanship.
  • Stone Replacement: Replacement of stones smaller than 0.03ct.

The following are excluded from our 3-month warranty:

  • Chains: Our warranty does not apply to chains due to their delicate nature. We recommend handling chains with care to avoid damage.
  • Tarnishing of Gold or Rose Gold Plated Items: Due to variations in skin acidity, plating may wear over time. We offer a re-plating service for those who wish to refresh the finish on their item.
  • Normal Wear and Tear: This includes the natural aging process and typical use over time.
  • Chemical Damage: Exposure to beauty products, cleaning agents, household chemicals, or pool water.
  • Accidental or Intentional Damage: Includes damage such as bent prongs, chipped or cracked stones, or any other trauma.
  • Loss of Stones or Gemstones: Loss due to theft, everyday wear, or improper care.
  • Damage Due to Neglect: Damage resulting from failure to seek necessary repairs or maintenance.

IMPORTANT NOTICES:

  • Jewellery Care & Maintenance: Over time, components such as prongs may wear down. Regular care and maintenance are important to maintain the integrity of your jewellery.
  • Repairs by Third Parties: Any repairs, adjustments, or maintenance performed by jewellers other than Carin’s Jewellery Design will void the warranty.