Custom made pieces
At CJD we design and manufacture our jewellery to be practical and durable. However, it sometimes may happen that a small stone falls out. If this happens within 3 months after you have received your custom-made piece, we will fix it free of charge. After 3 months, it will be at your own cost.
Jewellery bought online/in-store
Although our jewellery at CJD are of the highest quality, they are still delicate and can break occasionally. Therefore, one should take care when wearing them. In the case where a CJD items breaks within 3 months of purchase due to a manufacturing fault, we will happily repair your item for free. Unfortunately, after 3 months, repairs will be at your own cost.
Please note! We cannot be held liable for broken chains. Since chains are very delicate, they must be handled carefully by the wearer.
Costs to repair chains:
- Sterling silver: R130 for the first solder, and then R60 per solder thereafter.
- 9ct gold: R230 for the first solder, and then R90 per solder thereafter.
For repairs & any questions regarding repairs, please email firstname.lastname@example.org
If you reside outside of Bloemfontein, and you would like to have an item repaired, please note that shipping costs would be at your own cost